พฤติกรรมการขอรับประโยชน์ทดแทนของผู้ประกันตนตามมาตรา 40 ที่ประกอบอาชีพขับรถรับจ้างในภาคการขนส่ง: การวิเคราะห์จากฐานข้อมูลผู้ประกันตนของสํานักงานประกันสังคม ระหว่างปี 2561–2563

Saichon Kloyiam; Phisit Srirattanawong

Authors

Saichon Kloyiam Division of Health Literacy and Communication Promotion, Department of Health, Ministry of Public Health, Thailand; Social Security Office, Ministry of Labour, Thailand
Phisit Srirattanawong Social Security Office, Ministry of Labour, Thailand

Keywords:

insured person under Article 40, platform worker, social security, claim behavior, taxi and food delivery driver

Abstract

The present study’s objective was to investigate the claim behaviors of the insured persons under Social Security Act’s Article 40 who had transportation related occupations. This would provide lessons for other platform workers being prevalent during COVID-19 pandemic who chose to register under Social Security Act’s Article 40. The Social Security Office’s administrative database between 2018–2020 provided a total of 417,135 insured persons for analysis. Descriptive statistics of number, percentage, mean, and standard deviation were presented to reflect insured persons’ claim frequencies, benefits and averaged days from registration dates to first claim dates by benefits. The analysis showed that 4.1 percent of insured persons submitted claims. The average duration from the registration dates to the first claim dates exceeded a year. The most benefit claims came from the sickness benefit. The highest rate of denied claims came from the disability benefit. Developing effective communication strategies for platform workers should consider potential claimants and their needs as found by this study.

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