The response time of the emergency medical service at the Emergency Department, Debaratana Nakhon Ratchasima Hospital

Abstract

Background: Emergency medical condition is the most common cause of death in the world. The effective emergency medical services can reduce the morbidity and mortality in emergency patients. Objective: To evaluate the successful rate of timing of response in emergency medical service as compared with the standard timing. Method: Descriptive retrospective study by the review of the medical records of the emergency medical service at Debaratana Nakhon Ratchasima Hospital between November 2015 and October 2016. Result: From 797 emergency patients, males were more common, mean age was 43 years. Most cases were non-traumatic. There were 262 patients with the true-emergency condition, 455 patients with the urgency condition and 80 patients in the non-urgency condition. The response time interval in the true-emergency patients that should be within 8 minutes was in 50 percent, in the urgency patients that was within 15 minutes was in 94 percent and in the non-urgency condition that was within 120 minutes was in 100 percent. Average times spent for each group were 9, 8 and 59 minutes respectively. Conclusion: There were 2 groups of emergency patients that had successfully achieved the standard time intervals of the emergency medical service.