Development of a Care Model for patients with cancer undergoing chemotherapy using the LINE Application at SrisangwornSukhothai Hospital

Abstract

        This research and development study aimed to develop a care model for patients with cancer receiving chemotherapy integrated with the LINE application at Srisangworn Sukhothai Hospital and evaluate its outcomes. The research was divided into four phases. Phase 1: involved a situational analysis through interviews and focus group discussions with five relevant stakeholders and ten patients with cancer undergoing chemotherapy, with content analysis used to interpret the data. Phase 2: focused on developing the care model and integrating the LINE application, followed by validation by three experts, resulting in a content validity index (CVI) of 1.00 and a high application efficiency score of 4.25. Phase 3: Implementation of a pilot study on a care model for patients with cancer undergoing chemotherapy, integrating the use of the LINE application. The study involves 30 participants with cancer receiving chemotherapy treatment. Research tools included a quality-of-life assessment, a self-care ability questionnaire, and a satisfaction survey. Data were analyzed using descriptive statistics and paired t-tests. Phase 4: involved evaluating outcomes and refining the model for greater suitability.

       The research findings revealed that the care model for cancer receiving chemotherapy that was case management integrated with the use of the LINE application. The results showed that effect of using the care model for patients with cancer receiving chemotherapy integrated with the use of the LINE application. The results showed that patients had higher self-care ability scores than before the experiment, higher quality of life scores than before the experiment with statistical significance (p < .001), and high satisfaction scores (𝑥̅ = 4.29, SD = 0.13).