The Satisfaction and Expectation of Public Health Personnel toward the Administration Case Study: Sub-district Health Promoting Hospital wishing to transfer to the Provincial Administrative Organization

Abstract

The objective of this research was to study the satisfaction and expectation of Public Health personnel toward the administration. Case study: Sub-district Health Promoting Hospital wishing to transfer to the Provincial Administrative Organization for study the differences between personal factors and the satisfaction and expectation of personnel compared with the satisfaction and expectation of public health personnel towards the administration, including the to study the problems and suggestions. The sample group consisted of 234 people of the public health personnel working in sub-district promoting hospital who wishing to transfer to the Provincial Administrative Organization. The tool for this research was a questionnaire. This research collected the information by giving a sample group which is a member of the Line application’s group “Kanchanaburi transfers to Sub-district Promoting Hospital”, and answered the online questionnaire by using Google Form. The statistic used in this research was percentage, to described the personal information.  The standard deviation, mean,independent Samples T-test, One-way ANOVA and Paired sample t-test were used to testinghypotheses in this research. An essay form was used to presented the issues summarizing and contents analyzing.

The results found that most of the public health personnel are female aged between 30-39 years. Graduated with a bachelor's degree. Position as a Public Health Technical Officer. Year of Service not over than 10 years. Salary rate not over than 20,000 baht.

The public health personnel’s satisfaction toward administration in overall and individual was in the moderate level. the public health personnel’s expectation toward administration in overall and individual was in thehigh level.

Due to the differences in personal factors, gender, age and position, the result in overall satisfaction toward administration was not different. Meanwhile, with a different  education level,length of service and salary rates, the overall satisfaction was different significant at 0.05In terms of the public health personnel’s expectation which is different in gender, age, education level, position, length of service and salary rates, the result in overall expectation to ward administration was no different.The satisfaction and expectation of Public Health personnel toward the administration overall and individual were differentsinificant at 0.05

Most of the comments, problems, obstacles and suggestionswere no comment.  Followed by the group that agreed and wising to transfer with the need of advancement in the profession, adjusting the position to suit the educational background, the need of related parties of all units to comply with the policies, paying attention to decentralized laws, and support the transfer for the people to get the most of their benefit.

As for the group that disagree and do not want to transfer, due to lack of confidence in the field of work that depends on politics. The comments also included the disagreeing with transfer, but still wanting professional advancement, need the Ministry of Public Health to take a better care of the sub-district promoting hospital, and think that there are no different from the original agency.