Safety culture of professional nurse In Phaholpolpayuhasena Hospital Kanchanaburi

Abstract

This study aimed to investigate the practical performance of professional nursing related to patient safety in Phaholpolpayuhasena Hospital Kanjanaburi. A total of 469 professional nurses in the hospital were surveyed from April to July 2021, using the online survey platform. The survey is consisting of three main parts; 1.Personal information 2.The questionnaire on practical patient safety in the hospital includes 12 dimensions; 1.An opinion on the frequency of reported safety events, 2.An opinion on the overall safety, 3.The supervisor’s expectation and the safety-support activities, 4.The ability to be a learning center or the continuous development, 5.Teamwork in each of the hospital units, 6.The wide-communication, 7.The communication and the perception of negative feedback, 8.The response on the mistakes without negative consequences, 9.Worker management, 10.The support on hospital’s management on the patient’s safety, 11.Teamwork between the hospital units, 12.The work transferring between the hospital units/the nursing turns, and 3.The opened questionnaire to freely comment and suggestions on patient safety, mistakes, and the reported events in the hospital. The data were analyzed by frequency distribution, percentage calculation, and content analysis. 

The results showed that 49.7% of professional nurses agreed that Phaholpolpayuhasena Hospital with the best level of patient safety, and 36.2% rated the hospital as having an acceptable level of patient safety. During the studied 12 months, 31.8% of the professional nurses was reporting 1-2 events, while 14.5% of them not reported any events. The opinion on the mistakes or the events was that it was due to an overloaded patient number, but it was well-recognized by the professional nurses with more focus on their work in order to prevent any happenable mistakes. There is a suggestion that the risk-management team should notify all the nurses and workers about the agreement or the novel practical advice after the reported events were already considered and discussed.